Genx Systems

About Us

The Best Network Security Solutions Company In UAE

Genx a leading IT solutions And cybersecurity service provider established in 2009 is an ISO certified 9001:2008 company founded by a team of professionals having a combined knowledge and experience of half a century. Headquartered in Dubai, UAE Genx has 6 branches spread across the middle east as well as Asia.

Genx has been in the IT industry for 12+ years and our team has grown from just 2 employees to 70+ employees today. Specializing in the Technology domain we cater to customers with Networking, Storage, Network Security, Data Centers, Enterprise Applications, and end-user Technology products. We prioritize assisting our clients in overcoming the difficulty of establishing and expanding a secure, scalable, and dependable enterprise IT platform.

We have served more than 50,000 clients over the years around the globe and we are planning to expand operations to serve more customers with exceptional service & delivery. We have a fantastic team with deep expertise in the field of technology and knowledge that has been honed through formal training and experience. Our team can comprehend the specific needs of each client and develop solutions that are both cost-effective and scalable while considering the roadmap and future requirements. We also have been able to set up 24x7 remote monitoring network operation centers equipped with cutting-edge IT infrastructure facilities.

Providing IT infrastructure services to 130+ enterprise-level organizations, Genx has been able to secure premium OEM partnerships with leading IT Brands such as: IBM, Microsoft, SonicWall, Tyco, Cisco, NetApp, EMC, Airtel, Checkpoint, APC, Dell, Juniper, Symantec, Fortinet, WatchGuard, Avaya and many other global ICT brands. What sets us apart is our dedication to our customers. We deliberately set out to create a respected company and a desired place to work. Through our combined efforts and creative use of technological services, we aim to have a beneficial impact on our clients and on our communities. We are dedicated to keeping our word and looking out for the best interests of our clients. We always follow through on our commitments, which is our most important core value.

Our team goes above and beyond to rapidly reply to and meet the demands of our customers. When you work with Genx, you gain access to the knowledge and experience of our whole company. Our people firmly believe in who we are.

Why We are Unique :

  • All of our customers receive vital round-the-clock support from our 24/7 service desk.
  • Detailed Service Level Agreements and Online Ticketing Tool for customer convenience.
  • Committed Account Management team to escalate and resolve critical issues faced by customers.
  • Certified engineers provide unlimited remote support 24/7 along with onsite support if required.
  • In case of an IT emergency external customers can contact us for support and our team will assist them to resolve the issues immediately.

Our Vision

To attain a position of leadership among IT and Telecommunication Infrastructure Solutions and cybersecurity service provider.

Our Mission

To help our customers create, build and maintain the most innovative, reliable and cost-effective IT and Telecommunications Infrastructure and meet their business' needs growing through the rapid deployment of new IT and Telecommunication Services.

Our Executive Management

Mr.Shakir Hussain - Managing Director

Mr.Haris Aboobakkar – General Manager

Suzzane Thaver

Business Unit Manager

Nadeen Saldanha

Senior E-Commerce Analyst

Zahir Mohamed

Sales Account Manager

Sajid Hussain

Sales Account Manager

Ashjan Fathima

Sales Account Manager

Munazar Abrar Yakoob

Sales Account Manager

Richard Pinto


Amir Saifi

Senior Executive - Logistics

Jai Phulwani

Sales Executive

Syed Mustafa

Sales Executive

Rashad Ahmed

Logistics Manager

Arshad Saleemdeen


Afsha Rizwan

Sales Coordinator

Fasina Shafi

Sales Coordinator

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