FAQ'S
You can get in touch with us by the below mentioned ways:
- Call Back – +971 4 342 5068
- Fill out a form and receive a call back from one of our dedicated account managers – Please refer contact us page.
- Live Chat Support
- Email: sales@genx.ae
Our support team will respond by phone or email within one business day of the request.
Our sales specialists will provide you with customized products/solutions for any of your requirements. Please contact us with your request for any part that does not show on our website.
Email us at orders@genx.ae, call 971 4 (3425068) or Whatsapp +971-566573934
Our support team will call you as soon as they are ready to deliver the items at you destination, your house or office.
Yes, we only display and sell brand new products.
Contact orders@genx.ae and provide the following information: customer name, invoice number, serial number, if the box was opened or not, and the reason for return.
Email us at orders@genx.ae with the email subject “reference Credit Application” and we will send you a credit application form. Please note that the credit application will be reviewed by our finance department and the final decision will be made by them.